1. Once we have agreed to take on your project and be your China sourcing agents, we will communicate with you promptly and frequently to keep your business moving forward.
  2. We will keep your product/business confidential, presenting it only as necessary to secure a quote.
  3. If your product is proprietary, upon request, our suppliers in China will agree in writing to sell your product to you alone.
  4. Our China sourcing agents will walk you through the importing process from start to finish.
  5. Our suppliers in China will replace or credit any product that is not made to the written specifications you provide us prior to the beginning of production.

As China sourcing agents, we provide this guarantee to help take the fear out of importing from China, and because we believe in the services we provide. After all, if we don’t believe in our business enough to provide a guarantee, why should you?

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